1. Introduction

This Privacy Policy describes how PalcoTimer collects, uses and protects your personal information. We are committed to protecting your privacy and ensuring the security of your data.

2. Data We Collect

We collect the following types of information:

Account information: name, email, password (encrypted)
Organization information: organization name, billing email
Usage data: access logs, preferences, room settings
Payment information: processed directly by Stripe

3. How We Use Your Data

We use your information to:

Provide and maintain our service
Process payments and manage subscriptions
Send communications about your account and service
Improve our product and develop new features
Provide customer support

4. Data Sharing

We do not sell your personal information. We may share data with:

Service providers (Stripe for payments, email providers)
Legal authorities when required by law
In case of company merger or acquisition

5. Data Security

We implement technical and organizational security measures to protect your data, including:

Encryption of data in transit and at rest
Role-based access control
Continuous security monitoring
Regular backups and data redundancy

6. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data
Withdraw consent at any time

7. Cookies and Tracking

We use essential cookies for service operation and analytics cookies to understand how the service is used. You can control cookie preferences through your browser settings.

8. Data Retention

We retain your data while your account is active. After account deletion, data is removed within 30 days, except when retention is required by law.

9. GDPR

We comply with the General Data Protection Regulation (GDPR). To exercise your rights or file complaints, contact our Data Protection Officer at contact@palcotimer.com

10. Changes

We may update this policy periodically. Significant changes will be notified by email or through the platform.

11. Contact

For questions about this Privacy Policy, please contact us at contact@palcotimer.com